Terms & Conditions

  • Bookings are final and deposits are non-refundable unless in extreme circumstances and expressly agreed upon by Unique tints.  If you cancel your booking at late notice or after materials have been ordered, you may be liable for the total cost of the works. By paying the deposit you agree to these terms and conditions and commit to the booking you have made. 

     Payment of the deposit confirms that you, the customer, have understood and acknowledged the work and options we have booked you in for, the date and time of the appointment, the pricing that has been agreed upon and that we will order materials 2 weeks prior to the booking to ensure stock is obtained. If you change the booking date, a minimum of 5 working days notice must be made to Unique tinting Ltd to ensure no loss of deposit.

     Any additional works or issues found with your vehicle’s paint may incur additional charges however we will notify you and await your confirmation of any additional costs before continuing with work.

    If you have made a booking within the standard 14 days cooling off period, please note that if you cancel you will be liable for any material/ labour costs that we have incurred as a result of your booking.

    Should you, the customer, cancel at late notice, Unique Tinting may offer the deposit to be held as store credit for future use but this will be judged on an individual basis depending on what material and labour costs we have already incurred.

     The outstanding balance must be paid upon collection of the completed works and part payments or future payments will not be accepted unless expressly agreed upon by Unique Tinting Ltd in writing.

     

    Thank you for choosing Unique Tints, we look forward to working with you! By paying the deposit you agree to the above terms and conditions and commit to the booking you have made.

  • All work includes a one-year warranty that covers material and installation failure. If material failure is suspected, a report will be raised and sent to the manufacturer and any remedial work will be subject to the outcome of their investigation. Should there be any issues, please do contact us. If there is an issue and you or a third party attempts to rectify it, your warranty will be void. Any issues should be reported to us as soon as possible and we will arrange for you to return so that it can be rectified.

    We will use photographs and videos of your vehicle on our social media and website for marketing purposes. Please inform us in writing if you wish for us not to do so.

    The warranty does not cover paint failure, damaged wrap due to physical damage, failing material due to lack of/inappropriate care. If any aftermarket parts have been fitted, we will not warranty their fitment unless they are factory OEM parts, or we have supplied the parts or we have explicitly said we would in writing. The warranty also does not cover failure / damage due to panels rubbing, or general wear and tear. Should any issues occur that aren’t covered by warranty we will however assess the situation still (crash damage, stone chip damage, lacquer peel / paint issues etc).

    Unique Tinting LTD retains the right to assess any issues and decide whether it’s caused by inappropriate installation or poor aftercare. If there are any issues / warranty work is needed, you must notify us as soon as you notice. We will then book you a slot asap to come in to have the issue rectified. We will not come to you; the car will have to be brought to our workshop in order for us to carry out the work in the correct environment with our tools and facilities.

    The warranty is only valid if this document has been signed upon collection of the vehicle. By signing this document, you also accept that you have had the opportunity to inspect the work carried out and that you are happy with the results and that we have caused no damage to your vehicle.

    By paying the balance and signing the documentation, you agree to these terms.

  • Our chameleon tints come with a 3 year warranty. Please allow the film to dry out for 3-5 days, bubbles may appear during this time but please do not tamper with the film and allow it to naturally dry out. The legal limit for front windows is 70% and for the front windscreen it is 75%. Any tint film over this amount cannot be used on public highways. Prior to installation, we will stick a sample on your screen and test the VLT. Most films on most screens measure in legally however if the reading exceeds legal limits we will make you aware before continuing. Should the film measure in above legal limits on your vehicle we will only install the film on the basis that you will not drive the car on public roads – only private property. By paying your invoice and signing this paperwork you acknowledge that you have been made aware of this and that we have informed you of the vVLT prior to installation. Please also note that the readings we give may be slightly inaccurate and different devices may measure slightly differently. Please perform your own checks.

    After the film has had a chance to dry, we will need to see the vehicle back for it’s post install check around a week later so that we can push the final edges down and ensure the tints are to our standards. Failure to return for this check up can void your warranty. Please bring your receipt so that we can mark on there that it has been checked. The colour of the film will change depending on weather, lighting, temperature, car size and shape and different angle of view. It does not constantly have the same look and will look differently depending on these factors which is why it is known as "chameleon" tint. 

     

    Please note that different car manufacturers glass can vary in VLT and it is down to you to check that UK law requirements are made once the film is installed. Unique Tinting LTD are not responsible for any legal repercussions for the installation of film if it does not comply with the legal requirements.

  • We ask that you wash your vehicle within 24 hours of delivering it to our shop, only light road dirt and grime is acceptable. Failure to drop your vehicle off in a clean state will result in an additional cleaning charge of £50 added to the final bill. Don’t worry; we don’t expect it to be spotless. We also ask that the interior of the vehicle is clean and free from personal and valuable items as we are not responsible for any loss or damages additionally so we can access the vehicle fully.

  • Our environment is always kept clean, and we pay great attention to preparing customers vehicles as thoroughly and safely as we can. Even with the high level of care put into cleaning, we cannot guarantee that there will be zero contamination as there are particles of dust in the air we breathe. We rarely experience a level of contamination that is noticeable as we are always aiming for the best possible finish every time.

  • After installation we will clean the areas we have worked on and we advise avoid washing the areas that we have worked on for the next 1-2 weeks as the film needs to set. You may see slight water shimmering in the window film straight after installation, rest assured this will evaporate and dry out over the next 48/72 hours. When cleaning window film we advise avoid the risk of wiping and catching the edge of the film as this is not warranted due to incorrect cleaning procedures.

  • Our standard window tints come with a lifetime warranty that covers installation. If you have had window tints installed, do not put the windows down for 48/72 hours to allow the film to dry properly. The legal limit for front windows is 70%, any film other than chameleon tint will take it over this legal limit. Any tint film over this amount cannot be used on public highways. We will only install the film on the basis that you will not drive the car on public roads – only private property. By paying your invoice and signing this paperwork you acknowledge that you have been made aware of this.

    After the film has had a chance to dry, we will need to see the vehicle back for it’s post install check around a week later so that we can push the final edges down and ensure the tints are to our standards. Failure to return for this check up can void your warranty. Please bring your receipt so that we can mark on there that it has been checked.

  • If you have had a ceramic coating package, please be aware do not wash your vehicle for a week if you have had a ceramic coating installed as the ceramic needs time to harden after the initial 12-hour cure time. Ceramic coating will only be applied to decontaminated paint that has been clay barred and machine-polished to a standard that meets a minimum of a single stage enhancement detail and offers a smooth and gloss-enhanced finish. Failure to do so voids the warranty. The coating should be decontaminated every 6 months or 6000 miles by Unique tinting Ltd who applied the coating to uphold the warranty. The warranty does not cover; damage to the vehicle or degradation of the coating caused by hand car washes or non-approved institutes or detailers, crash damage, use of non-recommended washing techniques (such as automatic car washes, sponges, or contaminated wash equipment), use of high silicone products that clog and diminish the coating, damage caused by stone chips, fire, collision, and extreme weather, scratches, swirls, marring, and scrapes to the paintwork caused by incorrect wash techniques, or damage caused by vehicle modifications (such as application of decals, wrapping, or PPF).

  • Thank you for choosing Unique Tints, we look forward to working with you!    

     

    By paying the deposit you agree to the above terms and conditions and commit to the booking you have made.